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Accenture helps major airline company located in Asia achieve high performance with new revenue management capabilities for its growing cargo business.
To help a major airline company compete more effectively in the lucrative cargo services market, Accenture implemented a state-of-the-art revenue management system and helped reengineer the company’s supporting revenue management processes.
These new capabilities—along with Accenture’s ongoing maintenance of the new system on an outsourced basis—allows the airline company to secure more profitable cargo bookings and is expected to boost the company’s cargo revenues by 2 percent, or approximately US$14 million over the next few years.
This Asian airline company wanted to expand its freight business and capture a larger share of the lucrative air cargo market. The company recognized profitability in this area would hinge largely on revenue management and its ability to allocate effectively and accurately its inventory of cargo capacity and services to the right customers at the right price.
This posed a significant challenge. Whereas many of its competitors had established revenue management systems and processes, this company had not. For help in establishing and running a robust revenue management system and related processes, the airline company turned to Accenture.
Accenture teamed with the client to:
Today, professionals from Accenture Delivery Centers in Japan and Chennai are providing maintenance and support services for the Accenture Freight and Logistics Software under a five-year application outsourcing arrangement.
The airline’s new cargo network optimization system, revenue management processes and outsourced application management environment enable:
Together, these benefits are projected to generate cargo revenue improvements of approximately 2 percent, or roughly US$14 million over the next few years.
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