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In the wake of a merger, Accenture is helping this global communications solutions provider integrate its infrastructure to drive high performance.
Just two years into the three-year program, overall IT infrastructure costs have been reduced by more than 25 percent.
A leader in networking technology, this global company helps communications service providers, enterprises and governments worldwide deliver voice, data and video communications to customers. The company is the result of the merger of two companies, both networking equipment manufacturers and solution providers.
This new entity is building the capabilities to compete in a landscape of customer consolidation and to grow in Asian markets. With the merger expected to bring significant cost savings, the client targeted a 25 percent IT infrastructure cost reduction goal over three years.
Accenture research has shown that IT integration is a critical factor in the overall success of a merger, and program management is one of the key functions driving that success. Eager to succeed at one of its many large-scale, post-merger synergy initiatives, the client turned to its longtime advisor Accenture to take over the program management role.
Given our deep insight into strategic IT effectiveness and our proven-successful methodologies for managing complex, multidimensional programs, Accenture provided the skills and knowledge needed to keep the program on track through the three years of integration and cost-savings initiatives.
Accenture assumed responsibility for guiding the successful delivery of the program's merger-integration initiatives. The program focused on creating business value in a number of ways:
For each year of the program, Accenture developed an integrated plan for managing that year's initiatives—roughly 15 per year—working with nine client project leaders across the Americas, Europe and Asia.
To reduce the time commitment of the client's finance organization, Accenture developed an efficient, repeatable process for evaluating progress and tracking program savings, adjusting plans as needed to keep the program moving toward its goals throughout the year. To keep executives apprised of the program status and key issues requiring their attention, Accenture developed a suite of dashboards with real-time reporting of program milestones and financial targets.
Throughout the program, Accenture served as a valued advisor, defining the methodology, establishing processes, managing the team working to reach the program's goals and bringing the best of Accenture know-how to help the client capitalize on merger synergies that lower costs and raise the value of the IT organization.
At the end of the second year of this three-year program, Accenture proved our ability to keep this complex and large-scale program on track. The program has already reduced overall IT infrastructure costs by more than 25 percent. Cost reduction is not the only area of interest for this program.
The client is eager for the two merged organizations to operate as one. Being diligent in driving collaboration and consistency across the organization's nine infrastructure subgroups, Accenture has helped the client move toward the true integration needed to become a high-performance business.
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