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Accenture helped ChildFund International evaluate its IT infrastructure with the aim of improving operations, governance and execution. Additionally, the review sought to help ChildFund prepare its global operations for the next generation of hardware and software technology.
The client, ChildFund International works to reduce child poverty and helps the world’s vulnerable young people through development, protection and emergency assistance programs in 31 countries. ChildFund International receives its funding through grants and donations.
ChildFund International selected Accenture—based on a strong relationship through previous and ongoing assignments—to analyze its national and regional IT operations. ChildFund International’s goal was to improve IT operations to support new and ongoing projects, and prepare itself for a new generation of software and hardware technology.
Accenture conducted IT assessments spanning ChildFund International’s 32 offices located in 30 countries. Focusing on six areas: networks, security, applications, storage, service continuity, and IT support, Accenture sought to evaluate the IT needs for the deployment of a new donations management system. Building on a strong relationship with local IT officers, the team implemented seven recommendations:
Creation of infrastructure manual and preferred practices.
Creation of Disaster Recovery Plan for ChildFund International’s head office.
Improvement of networks and/or internet connections.
Improvement in service continuity through power redundancy investigation.
Enhancements in wireless security.
Improvements through investigation into implementation of Quality of Service (QoS).
Provisions of support for new donations management system through guidelines and design monitoring.
Accenture’s evaluation and recommendations allowed ChildFund International to improve IT infrastructure and gain greater visibility of its processes. A fresh operating model will allow the client’s IT department to build stronger relationships between its national and regional staff and have a clear vision of how to utilize IT in support of overall operations.
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