An Automated Retailer: Application Outsourcing

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An Automated Retailer: Application Outsourcing - Accenture 
This fast-growing provider of automated retail solutions retained Accenture to help develop and manage its SAP enterprise resource planning and SAP customer relationship management solutions. By outsourcing the ongoing management of its applications to Accenture, the retailer gained critical SAP knowledge and skills along with the flexibility to refocus its employees on other critical business imperatives while realizing increased value through improved performance. In addition, it improved operational stability and enhanced customer service during a time of rapid revenue growth and hiring as well as a new leadership regime.
automated retailer, application outsourcing, sap
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