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AGL Energy, in partnership with Accenture, has won the 2013 SAP Customer Awards of Excellence for Best Run Business Application—Sales Service and Marketing.
This award recognizes AGL Energy for becoming the first energy company globally to implement SAP’s Smart Meter Analytics, leveraging SAP HANA in memory database technology, for the launch of its state-of-the-art online energy reporting tool, My AGL IQ.
Custom built and implemented by Accenture and SAP, My AGL IQ is a customer-facing energy efficiency solution to help AGL consumers better understand and control their energy usage, empowering them to use less energy and save money.
AGL Chief Information Officer Owen Coppage said the solution provides a seamless user experience for customers. “We are proud that My AGL IQ is the first online energy reporting tool to give customers access to the information they need through all-inclusive technology, which has the ability to process huge fluctuations in data at a significantly faster rate. My AGL IQ delivers a wide range of information encompassing gas, electricity and solar energy, for both home and small business customers regardless of their meter type.”
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