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CIOs face the daunting task of revamping a workplace infrastructure that has served them well for years.
Challenges include the:
Ever-increasing deployment of advanced enterprise-collaboration technologies and mobile solutions
Growing prevalence of universal connectivity and cloud sourcing
Convergence of voice, data, video and telephony
Managing system and software upgrades can be time consuming, disruptive, difficult, and expensive. Making sense of a vast vendor landscape merely adds to the confusion, as does the challenge of articulating a business case for change.
With so much at stake, how can CIOs be certain the new workplace will adequately support their organization’s overarching business objectives? And, with the pace of change occurring in the field of workplace technologies, how can they be sure that the investments they make today will offer long-lasting value?
Accenture Workplace Transformation Services can help your organization create a flexible, efficient, and highly responsive workplace environment that can not only boost workforce productivity and collaboration, but also rein in IT costs and risks. We can help you standardize desktops, upgrade and migrate to newer operating systems and software, adopt new collaboration technologies, implement automated, remote and self-service support options, and support ‘bring your own device’ (BYOD) options.
Contact us today to find out how we can help you create a workplace that drives high performance.
Related Thought LeadershipRead how IT consumerization is radically changing how organizations manage IT, creating revenue streams from new digital services and increasing employee productivity and customer engagement.
Accenture is well positioned to help organizations create a cost-effective, flexible, and highly productive workplace IT environment that enables high performance. We offer:
Deep skills and experience: We have helped more than 1,000 organizations in over 50 countries identify, design, and implement workplace solutions that help them achieve their desired business outcomes. With more than 16,000 IT infrastructure professionals globally, we help clients deliver multi-language, multi-site deployments.
Fast outcomes. In just six to nine months, we can help clients reduce the cost and complexity of their workplace infrastructures—with minimal disruption to the business.
Scalable sourcing models: We apply diverse sourcing models—from renting capacity via cloud computing to outsourcing entire elements of the infrastructure—in order to scale the workplace, keep pace with business demand, speed up execution, and reduce costs.
Phased and industrialized approach to service delivery: We apply field-tested and reusable tools, methods, and processes so that our work is carried out consistently around the world and with less risk. With our phased approach, we standardize technology, tools, and processes, enhance and automate both technology and IT processes, and link IT operations to business objectives.
Vendor independence: enture is the world’s largest technology-independent strategy and IT-solutions provider. We have strong and longstanding relationships with leading technology providers—including HP, Dell, Cisco and Microsoft—that work with us to deliver market-leading infrastructure solutions for our clients’ needs.
Accenture Workplace Transformation Services help clients rationalize, enhance and transform their IT work environment.
With solutions that take advantage of the latest collaboration and workplace technologies, as well as innovative sourcing strategies to keep costs low and productivity high, our specific services focus on:
Workplace Modernization: We offer comprehensive solutions focused on delivering the latest workplace capabilities, with improved speed to market and lower cost of ownership. By providing options to optimize capital and operational expenses to match your needs, we can help remove barriers to adoption. We also address legacy complexity to help your business move to next-generation platforms, and assist in moving beyond platform choices—like physical versus virtual desktops—to focus instead on the optimal balance of cost and user experience.
An increase of up to 50 percent in the speed of highly complex desktop-application deployments
Reduced license and operational costs
Reductions in support staff of up to 35 percent
Local desk-side support-visit reductions of up to 50 percent
Service desk-call reductions of 30 percent
User Centric Collaboration: We provide on-premise and cloud-based communications and collaboration solutions and services, enabling people to interact anytime, anywhere, and from any device. We can help you select, implement, integrate, and scale your communications and collaboration technologies. Our “Process-Driven Collaboration” will integrate these solutions with your business processes and applications to change the way you interact with your employees, customers and partners, as well as the way you produce the true ROI of collaboration initiatives.
Business benefits include:
Improved and more secure communications with employees, customers, and business partners
Increased user productivity of between 5 and 25 percent
Reductions in operating and capital expenditures of up to 20 percent
Improved service levels of 20-plus percent
A reduction in business cycles of 20-plus percent
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