Accenture Ticketing as a Service is a ready-to-install-and-run solution that helps transport operators achieve high performance through better customer service, improved time-to-market, innovation and cost control.
Public transport authorities and operators face many challenges when creating flexible ticketing solutions:
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Complexity: There are many moving components in the operating system that need to be integrated in these solutions.
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Cost-effectiveness: These solutions are expensive to purchase and even more expensive to maintain.
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Process efficiency: These solutions are often focused on technical specifications rather than business outcomes and do not address the end-customer experience or operator convenience.