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Where IT is a major driver of significant change—the establishment of shared service centers, business process outsourcing (including offshore sourcing), or post merger integration—the business rationale often focuses too narrowly on cost reduction.
We take the view that such enterprises must deliver operational efficiencies predictably, but also deliver new business growth.
In fact, IT-enabled change lies behind some of the most notable contemporary business successes. As FedEx built not only a company but an industry, it developed and launched one IT-enabled innovation after another. The company's executive team understood that IT and the business enabled each other, and that IT would drive their vision of the new enterprise.
We work with senior management teams to frame the fundamental business rationale for change.
By understanding the specific value levers that drive a company's performance, we are able to determine how to reposition IT to deliver against strategic business goals, dramatically reduce costs and improve operating results.
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