Business Process Management Services

Service-oriented architecture is contributing to the alignment of business processes with enterprise systems by enabling the creation of composite solutions that harness Web services, legacy applications and transformed infrastructure. However, to ensure greater harmonization between the business processes and their enabling technologies, and so improve chances of attaining high performance, organizations must also leverage business process management.

Business process management optimizes and manages business processes through design, automation and, ultimately, business activity monitoring.

Today, early adopters of business process management are applying process automation to application scenarios requiring adaptability, flexibility and a rich understanding of data semantics. Business managers gain the ability to make on-the-fly changes while technology managers benefit from improved cross-platform integration.

The Accenture Business Process Management Offering helps IT organizations plan and implement business process automation that contributes to high performance by transforming business processes and optimizing service delivery.

Accenture supports clients on their journey to high performance by harnessing its vast global pool of talent, decades of experience, industry and business knowledge, and a comprehensive array of methodologies, frameworks and architectures.

Specific capabilities in this area include:

• Accenture Delivery Architecture. Industry-leading capabilities, standards, patterns and practices that include business process automation.

• Accenture Business Process Management Community of Practice. Ongoing training, sharing of experience and vendor intelligence for our expanding practice.

• Business Process Management Design Center of Excellence. Located at the Accenture Delivery Center in India, the center fulfils a training role and develops prototypes.

Accenture's approach to service-oriented architecture and business process management focuses on the improvement of individual or user group productivity, and the quantification of an initiative's success. Each phase of Accenture's Business Process Management Offering has a distinct purpose:

• Strategy and road map enables requirements-gathering and goal-setting.

• High-impact business process assessment establishes a quantitative benefit for each implementation.

• Solution definition and prototyping identifies and delivers the correct initial projects to prove business value.

• Business process management and service enablement positions the enterprise for long-term success.

The Accenture Business Process Management Offering can help to align business goals and objectives; to establish comprehensive procedures, standards and guidelines and tooling; to build an effective governance structure—and so to realize high performance.