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Biometric technologies such as fingerprint identification, iris scanning and face recognition systems will play an increasing role in protecting citizens, customers and travelers. Biometrics allow for the automation of identity verification, bringing value to virtually every industry. Identification becomes faster and more accurate, freeing up employees to do value-added work and reducing costs.
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Customers also receive better, speedier service. Leading the commercialization of these technologies is Accenture Technology Labs—Accenture's research and development arm—which is developing solutions for specific industries and process areas.
Accenture's biometrics work is focused on helping governments and private sector companies protect citizens and customers from the growing menace of identity theft, and making services more convenient for citizens and customers by increasing speed and accuracy and reducing costs. Accenture Technology Labs is developing specific solutions aimed at making this combination of increased security and convenience available across a number of business scenarios. Examples include:
- E-passports and e-visas using one or more forms of biometric identification (e.g., fingerprint, iris or face scanning) for easier travel.
- Electronic identity cards using one or more forms of biometric identification for a range of services, plus crime prevention.
- Call centers using voice recognition to increase the level of security in relation to the sensitivity of the transactions being handled.
Case Studies
miSense Heathrow trial: Accenture is participating in a biometrics pilot project at Heathrow as part of the International Air Transport Associations' Simplifying Passenger Travel initiative.
US–VISIT: Accenture is leading an alliance to design and implement the United States Visitor and Immigrant Status Indicator Technology (US-VISIT) program, which will help manage the entries and exits of non-US citizens, verify visitor identities and support visa and immigration compliance.
Galp Energia: Find out how Accenture helped Galp Energia, a Portuguese oil and gas company, to install a thumbprint biometrics payment system—the first in the world—that made transactions 75 percent faster.
Accenture Prototypes and Solutions
The Accenture Travel Security Services solution uses biometrics to integrate the entire travel process for the benefit of travelers, airports and border control.
The Accenture Transport Security Services prototype provides security measures throughout a truck's journey from manufacturing plant to final point of delivery.
Learn more
Future of Identity article: How biometrics can help businesses and governments meet the challenge of identity theft—and deliver better service to customers and citizens.
PDF Help
Biometrics Q&A: Why biometrics is reaching its tipping point: A Q&A with Accenture Technology Labs' Cyrille Bataller.
Events: Find out more about our presence at Biometrics 2011 and Biometrics 2010.
Awards: The Belgian Government, an Accenture client, and Accenture Technology Labs were recognized at the 2005 European Security Awards.
About Accenture Technology Labs, Accenture's R&D organization.
Associations
Accenture is part of the European Biometrics Forum, whose members span the wider biometrics community, including biometric companies, research agencies, policy makers and user groups.
The International Air Transport Association has formed the Simplifying Passenger Travel Interest Group, of which Accenture is a member.