Skip to Main Content
Access your saved content
Communications, media and technology companies are increasingly looking to the cloud as a way to boost their productivity, revenues, returns on technology investments, and customer satisfaction.
More so than companies in other industries, communications, media and technology businesses must be able to keep pace with industry trends. They must be flexible and highly adaptable to change. And, above all, they must be able to develop products and services that address their customers’ constantly evolving demands quickly. Increasingly, cloud-based solutions are being employed to build these capabilities and drive competitive advantage.
By tapping Accenture’s deep experience, innovative methodologies, and strong alliance with salesforce.com, these organizations can quickly develop the capabilities needed to realize the value potential of enterprise cloud computing.
Accenture is a leading provider of software as a service (SaaS) and customer relationship management (CRM) solutions. We help our clients identify, prioritize and pursue the cloud opportunities to support business transformation and help to improve business value. Our solutions are informed by:
The experience gleaned from more than 6,000 cloud projects and hundreds of enterprise implementations in 50 countries.
The deep skills of our cloud team, comprising of more than 3,800 skilled SaaS professionals
Skilled CRM resources delivering insights and solutions across marketing, sales and customer service.
An integrated team of management consulting and systems integration specialists focused on business-value realization.
A leading Global Delivery Network that enables us to quickly and consistently deliver cloud-based solutions around the world.
A number of proprietary toolkits and methodologies designed to help clients achieve business results faster. These consists of: the Accenture SaaS Proof of Value Accelerator, the Accenture SaaS Delivery Toolkit, SaaS Global Deployment Accelerator, iPad Call Planning Asset, the Accenture Business Process Quick Start Tools and the Conference Room Pilot.
In addition, we have been working with salesforce.com since 2004, and now regarded as the leading provider for the company’s largest transformation projects. We:
Have delivered hundreds of salesforce.com enterprise implementations at more than 100 client organizations.
Have more than 2,400 dedicated global salesforce.com resources available around the world and more than 1,100 professionals salesforce.com certified.
Display a willingness along with proven ability to tie business outcomes to implementations.
Imove key measures such as sales representatives’ administrative time, agent productivity, customer satisfaction and net promoter scores.
Driving behavioral change to enhance adoption and business benefit to our joint clients.
Breaking down the barriers of marketing, sales and customer service to drive end-to-end operating model transformation for our clients.
Developing CMT SaaS/Saleforce accelerators including Telco Reference Architecture and Quick Start Packs that boost delivery and drive results as well as pre-built Communication prototypes for SaaS integrating Salesforce.
Learn more about the Accenture salesforce.com alliance
Skip Footer Links