Licensing and Permitting Services for Regulatory Agencies

• How can regulatory agencies improve compliance?
  
  
• How can regulatory agencies use technology to create operational efficiencies?
  
  
• How can regulatory agencies improve customer service despite limited resources?
  
  

Leading agencies are asking questions like these and using innovative technology approaches to meet these challenges and achieve high performance by:

• Increasing voluntary compliance.
• Generating more revenue.
• Enhancing services to individuals, professionals and businesses.
• Driving economic growth to their region.
• Consolidating and simplifying interactions with licensees.
• Eliminating process redundancies.
• Offering more self-service transactions and better customer access.
• Speeding licensing processes.
• Optimizing resources.
• Maximizing technology investments.
• Collaborating with other regulatory agencies.
  
  

Accenture combines the knowledge of a world-leading systems integrator with a focus on business process excellence to help governments achieve their goals and transform into modern-day regulatory agencies. We have broad enterprise licensing and permitting experience from our work with agencies in Australia, Belgium, Florida, Kansas, New York City, Singapore, Texas and Washington, D.C.

Learn more

• Read about Achieving High Performance in Regulatory Programs. [PDF, 459KB]
  
  
• Learn more about the results achieved by the New York City Department of Buildings.
  
  
• Read about the results achieved by the Florida Office of Financial Regulation.
  
  

Accenture offers a wide range of services for regulatory agencies to improve application processing, license management, renewals, inquiries, public records requests, certifications, customer service and enforcement.

We also help agencies take an enterprise approach to regulation to drive more cross-agency interaction, giving regulators a complete view of the regulated entity.

• Strategy, planning and organizational design
• System integration
• Enterprise licensing and permitting
• E-licensing
• Change management
• Shared services
• Applications outsourcing
  
  

We have worked with a variety of agencies, such as:

• Department of Motor Vehicles and Driver Licensing
• Business and Professional Licensing
• Environmental Protection Regulation
• Individual Licenses and Permits