MOST Work Measurement Systems: Accenture Managerial Operation Sequencing

Accenture’s application of the MOST® work measurement systems helps clients achieve high performance by measuring and tracking productivity, and providing the means to determine the time it takes to perform a task. MOST can be applied to any type of work for which a method can be defined and described, and may be used to determine labor requirements, plan and schedule work, set goals, control labor costs and establish a baseline for continuous improvement.

Accenture’s use of MOST is widely employed among companies worldwide and from a wide range of industries, including retail, banking, manufacturing and utilities—and thousands of organizations are recognizing its potential to help them achieve high performance.

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Accenture’s MOST work measurement systems help measure and track productivity by providing the means to determine the time it takes to perform a task. MOST can be applied to any type of work for which a method can be defined and described, and may be used to determine labor requirements, plan and schedule work, set goals, control labor costs and establish a baseline for continuous improvement.

MOST is widely accepted with more than 30,000 certified applicators in companies worldwide and from a wide range of industries, including retail, banking, manufacturing and utilities. Thousands of organizations are recognizing the potential of MOST to help them achieve high performance.

• MOST is the fastest way to accurately measure work and to evaluate method improvements.
  
  
• MOST eliminates the need for a stopwatch to time and subjectively performance rate the associate.
  
  
• MOST focuses the analyst’s attention on analyzing the method instead of just the time.
  
  
• MOST is simple to learn and easy to apply while retaining the accuracy of more detailed work measurement systems.
  
  

MOST is based on the movement of objects, all of which move in one of two ways:

1. Freely through space when picked up.
2. While maintaining contact with another surface or along a controlled path.

When developing MOST, Accenture’s extensive analysis of work measurement data indicated that certain sequences of movement consistently repeat. These sequences form the basis of MOST and are organized into the following fixed sequence models:

• General Move
• Controlled Move
• Tool Use
• Equipment Use

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