Business Process Outsourcing for the Retail Industry

Outsourcing business processes is becoming a key strategic tool for retailers as it helps builds a company's process capabilities. Through a wide range of business process outsourcing (BPO) services, Accenture has added value to retail companies all over the world. We work alongside our clients to develop cosourcing, shared services and BPO initiatives that free up capital, drive revenue and enable customer-centric innovation. Our standardized BPO services include finance and accounting, human resources, learning and procurement.

Accenture has a track record in helping retailers use outsourcing to increase efficiency and enhance their ability to achieve a competitive differentiation. We combine business consultants and technology experts to provide BPO services that help deliver enhanced performance.

• Process expertise: Our decades of experience in optimizing business processes across many industries can help you simplify for greater effectiveness.
  
  
• Technological excellence: We have the global capability to manage infrastructure cost effectively at higher service levels.
  
  
• Deep industry insight: We have been working in this industry for years and have a track record of helping retailers around the world achieve high performance.
  
  
• Business acumen: Our continuing research into high performance ensures that we have a scientific understanding of the capabilities that underlie it. We combine the best talent from the retail industry with highly skilled consulting, technology and outsourcing professionals.
  
  
• Global reach: Accenture Global Delivery Network helps the retailers leverage the skill and cost benefits of global sourcing, and add scalability and flexibility to their business processes.
  
  
• Recognition: Accenture has been recognized by various associations for its leadership in the outsourcing industry. For the fourth year running, the International Association of Outsourcing Professionals (IAOP) has ranked Accenture as the top outsourcing service provider globally.
  
  

Accenture is committed to partnering with you on your company's journey toward high performance, helping you to achieve your strategic goals in the most effective manner possible.

Accenture can help retailers improve many of their business processes—while reducing costs—through outsourcing:

• Accenture Finance and Accounting BPO Services
  Providing finance and accounting business process outsourcing services that enable our clients to achieve high performance.
  
  
• Accenture HR BPO Services
  Employing practical, proven HR outsourcing disciplines, world-class people management practices and cost-effective technologies, we provide the best total cost for innovative HR services.
  
  
• Accenture Learning BPO Services 
  Enabling organizations to achieve high performance through workforce performance improvements across the extended enterprise, including employees, customers and suppliers.
  
  
• Accenture Procurement BPO Services
  Helping you improve bottom-line performance by reducing the cost of doing business.