Business Process Outsourcing for the Retail Industry

Research shows that outsourcing business processes actually builds a company's process capabilities. The business process is optimized thanks to the outsourcer's experience and expertise, and process experts are made available to the company.

High performance requires that companies execute basic operations flawlessly. With Accenture as an outsourcing partner, this execution excellence can be achieved at minimal risk—and with a deal structure that makes sense.

Related Research and Insights

• Driving High Performance through Outsourcing: Achieving Process Excellence in Consumer Goods and Retail Services Companies 
  
  

• Driving High-Performance Outsourcing: Best Practices from the Masters in Consumer Goods and Retail Services Companies 

Accenture has a track record in helping retailers use outsourcing to transform, increasing efficiency and enhancing their ability to achieve true competitive differentiation.

We combine business consultants and technology experts to provide business process outsourcing services that truly delivers enhanced performance.

• Process expertise: Our decades of experience in optimizing business processes across many industries can help you simplify for greater effectiveness.
  
  
• Technological excellence: Nobody is more experienced at using technology to enable optimized business processes—and we have the global capability to manage infrastructure cost-effectively at higher service levels.
  
  
• Deep industry insight: We have been working in this industry for years and have a track record of helping retailers around the world enhance performance.
  
  
• Business acumen: Our continuing research into high performance ensures that we have a scientific understanding of the capabilities that underlie it. As the world's largest management consultancy, with a vast pool of business talent, nobody else can better help companies innovate intelligently to create competitive advantage.
  
  
• Global reach: Accenture's global presence means we can leverage local insight like nobody else. And the Accenture Global Delivery Network means that retailers can leverage the skill and cost benefits of global sourcing, adding scalability and flexibility to their business processes.
  
  

Accenture is committed to partnering with you on your company's journey toward high performance, helping you to achieve your strategic goals in the most effective manner possible.

Accenture can help retailers improve many of their business processes—while reducing costs—through outsourcing: 

• Accenture Finance and Accounting BPO Services
  Providing finance and accounting business process outsourcing services that enable our clients to achieve higher performance.
  
  
• Accenture HR BPO Services
  By employing practical, proven HR outsourcing disciplines, world-class people-management practices and cost-effective technologies, we provide the best total cost for innovative HR services.
  
  
• Accenture Learning BPO Services 
  Accenture Learning BPO Services enables organizations to achieve high performance through workforce performance improvements across the extended enterprise—including employees, customers and suppliers.
  
  
• Accenture Industry-specific BPO Services
  Accenture Industry-specific BPO Services provides outsourcing solutions for virtually every type of business need.
  
  
• Accenture Procurement BPO Services 
  Partnering with an outsourcing services leader like Accenture Procurement BPO Services can help you improve bottom-line performance by reducing the cost of doing business.
  
  
• Accenture Bundled Outsourcing Services
  Increasingly, clients are seeking "bundled BPO" services where we provide multiple BPO services on a shared-services basis.