EAGLE provides for a wide range of IT service solutions for DHS through five comprehensive functional service categories (FC). Accenture has been awarded a contract to provide services in two functional categories:
(FC-4) Software Development – Includes a full range of the following:
- Software design
- Development
- Implementation and integration
- Concept development
- Planning
- Requirements definition and analysis
- Systems design and development
- Coding and testing
- Production
- Deployment
- Implementation
- Integration
- Software application maintenance
(FC-5) Management Support Services – Includes a full range of business and technical management services impacting all areas of IT policy and planning, including:
- Enterprise architecture
- Security
- Training
- Enterprise resource management
- Business process reengineering
- IT transformation and strategy
- Organizational change leadership
- Enterprise and program management office support (e.g., business case development and performance management)