Accenture Police Center of Excellence

Accenture’s specialized offerings to help police forces progress towards high performance are all accessible from and via the Police Center of Excellence in Madrid, Spain. The solutions – deliverable on an on-site, near-shore or off-shore basis – can include any of Accenture’s extensive set of alliance relationships. Accenture’s experience with police forces spans the globe, but the accumulated knowledge is accessible via this single center.

Watch the video on 21st Century Policing:

Media Help

As 75 percent of processes required to track and respond to crimes are essentially the same, Accenture has developed a universal process police model housed at the Police Center of Excellence in Madrid. This accumulation of knowledge helps police forces manage, link and analyze information for greater reliability and consistency in law enforcement investigation, border control, emergency and administrative processes.

• Information needs to be gathered just once.

• Reliability and consistency in information gathering and tracking.

• Collation and analysis of information is automated as much as possible.

• Information, and the knowledge derived from it, is easily shared across forces and justice agencies.

• Errors associated with multiple information entries are eliminated.

Accenture has extensive experience in working with law enforcement agencies globally and the Police Center of Excellence is the accumulation of this knowledge. The Accenture policing team includes highly experienced former police officers, federal agents, criminal investigators and representatives from other justice agencies, ensuring that our leading-edge solutions fit the realities of complex policing environments.

The Police Center of Excellence also benefits from Accenture’s High Performance Business research, which provides unprecedented insights into the characteristics and practices that help organizations outperform their peers.

Additional benefits include:

• The Police Process Model can be adapted to suit local cultures, conditions and needs.

• The Police Center of Excellence has a permanent team of over 50 specialists dedicated to the application of new technologies and change management.

• All of the skills and resources are available to evaluate and adapt technological solutions and apply to police needs.

• Accenture has accreditation in the process improvement approach generally regarded as the gold standard in software engineering and organizational development—CMMI Level 3.

The Police Center of Excellence in Madrid contains two unique assets: the Police Process Model and the Multilanguage Asset:

The Police Process Model is a modular system covering all police processes (operating, administrative and analytical). It can be used by all types of police forces (national, regional or city) and can be adapted to individual forces’ specific functions and budgets.

The Police Process Model allows information to be entered just once which provides consistency in how information is gathered and stored, resulting in greater reliability in investigations. The model collates and analyzes vast quantities of information and makes valuable connections that might otherwise be missed.

The Multilanguage Asset is a proven software resource with powerful functionality across a range of areas including: Strategic intelligence; command and control; police operations and document proceedings; and investigations.