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Accenture’s experience and proprietary High Performance Business research reveals that organizations on the path to high performance have the ability to navigate periods of uncertainty and emerge even stronger.
These organizations use a downturn proactively to improve their competitive position by taking advantage of shifting customer needs, upgrading talent and acquiring capabilities and assets. Outsourcing has become strategic tool for achieving high performance in the increasingly tight and competitive nonprofit sector.
Accenture research shows that outsourcing has emerged as a key enabler of high performance business, nonprofits and governments. The demands for nonprofit organizations to achieve high performance in an increasingly competitive market are leading nonprofits to focus on streamlining their operations. In these challenging times, outsourcing services can help nonprofit organizations improve performance in core operational functions while reducing material costs.
Nonprofit organizations are focusing more and more on using information technology and optimized business processes to better serve those in need and also to compete for donors and funds when charitable giving is down. Nonprofit organizations are continuing a strategic trend to industrialize, adopting business practices used in both the public sector and business sector. This trend means standardizing for increased productivity, economies of scale and quality—while reducing cost.
Accenture’s outsourcing approach helps nonprofit organizations to maximize value delivery from outsourcing by leveraging business processes and technology skills from various locations around the globe. Nonprofit organizations can transform existing operations through outsourcing, making them smarter, faster and more cost effective. Accenture continuously invests in and builds next-generation information technology and business process outsourcing services to better serve our nonprofit clients.
For many nonprofits, the challenge comes not so much in determining the right course of action, but in seeing it through to completion. While they may have become quite adept at developing strategy, too often nonprofits stumble in execution. Accenture works with nonprofits to help improve their operations and maximize their mission impact. By helping nonprofits run their customer-facing operations better, they can meet donor demands for greater efficiency, transparency and accountability while improving people’s lives.
With a proven track record of more than 15 years, Accenture can bring the required knowledge, experience and focus to help our outsourcing clients achieve high performance. In these challenging economic times, you need more than advice. You need solutions that can help you achieve rapid and sustainable cost management while allowing your organization to focus on growth and competitive positioning for the future. Accenture’s outsourcing solutions are proven and pragmatic.
Accenture can help nonprofit organizations transform their operations through outsourcing, making them smarter, faster and less expensive. Accenture’s outsourcing services now touch every industry and every business process. We are continually investing in and building next-generation, information technology and business process outsourcing services to better serve our nonprofit clients.
Business Process Outsourcing
In these challenging economic times and increasingly competitive nonprofit sector, organizations must continually assess new opportunities to reduce back-office and overhead costs, being able to better apply their funding dollars towards their mission. Accenture’s portfolio of BPO solutions can help nonprofits to better focus on core competencies, achieve operational excellence and more effectively compete for funding dollars.
BPO service offerings include:
Customer Contact BPO
Accenture can offer nonprofit organizations standardized outsourcing tools that can be used to help reduce IT costs for nonprofits through standardizing and automating infrastructure, technology solutions design, costing and application management.
High-performance businesses maximize the value of their IT investments to distance themselves from the competition even in a challenging economic environment. Accenture Infrastructure Outsourcing helps organizations to streamline their IT operations while increasing the flexibility, scalability, predictability and security needed to address ever-changing nonprofit sector conditions.
Infrastructure outsourcing offerings include:
IT spend management
In times of economic uncertainty, Accenture’s application outsourcing approach can help your organization effectively reduce costs while industrializing your capabilities for the long haul. In addition, Accenture can take application outsourcing to the next level, helping to increase value derived from limited IT investments. We believe that application outsourcing can help you improve your cost-cutting initiatives to keep your organization agile and to best derive value.
Application outsourcing offerings include:
Application management—Ongoing support of an existing set of applications.
SAP, Oracle and Microsoft application outsourcing—Enhancement and ongoing management services for SAP, Oracle and Microsoft applications.
Transformational application outsourcing—Detailed focus on the “transformation” of an organization’s IT capability to more effectively enable strategic business objectives.
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