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For today’s communication service providers, network investments play an increasingly critical role in driving performance. Providers seek to utilize their network investments to optimize their operating models, align their network and operational planning with customer requirements, enhance organizational agility and reduce costs.
In order to utilize network technology as a tool for accelerated growth, providers are also increasingly seeking new approaches to optimize their network investment, including accelerated migrations to fiber- and Internet protocol (IP)-centric services.
In addition, as new competitors have made quality of service a market differentiator, operators recognize that the customer experience in installation and maintenance is critical and that they need to control it through effective field force solutions.
Accenture Network Services can assist providers in achieving these goals. We offer providers new opportunities to:
Rapidly, efficiently and cost-effectively plan, engineer, build and launch new fixed and mobile broadband networks and services in order to optimize their operating models and accelerate growth.
Accelerate consumer and enterprise migrations from legacy copper- and time-division multiplexing (TDM)-based networks to fiber- and IP-centric services, while retiring legacy offerings and decommissioning underlying support infrastructure.
Transform and orchestrate their field forces in order to optimize costs, increase revenue and improve customer satisfaction.
With capabilities that encompass network planning, service and resource inventory and deployment, Accenture helps clients effectively plan and design network expansion and capacity augmentation programs, providing improved ability to predict network performance impacts, enhance capacity, and reduce network costs. We evaluate potential large-scale long term evolution (LTE) builds against a backdrop of “what if” analysis that embraces a full spectrum of technological and economic factors.
Our solution distinctively leverages services ranging from operational diagnostics, organization and process design to systems deployment and integration. It enables outsourcing of planning, engineering services, and program management services, as well as network services solutions that dynamically manage network control and configuration.
Powered by analytics intellectual property rights (IPRs) and cloud apps and utilizing a network of specialized engineering service centers, Accenture Network Services can help clients achieve increased business agility. Our solution can help to cost-effectively accelerate broadband fixed and mobile network deployments, cutting operating costs by up to 50 percent while optimizing network investments aligned to customer demand.
Accenture’s capabilities in network IP transformation also provide a comprehensive value proposition for transformation programs. We can assist providers in accelerating their migrations while helping to optimize their network investments, decrease network operating costs and generate increases in average revenue per user (ARPU). Accenture’s distinctive combination of advantages can help deliver:
Accenture Network Services can also help clients reduce the costs of field operation, including service activation and service assurance, by maintaining and improving the quality delivered to customers, while removing the cost of “bad quality.” Accenture utilizes a unique, analytics-enabled Field Force Intelligence Engine that can help clients reduce the workload of field technicians due to false dispatch, missing information and other factors, and can minimize unproductive time, including travel and time to repair. Accenture’s distinctive combination of relevant capabilities can help providers generate significant improvements in market differentiation, with benefits that include:
Network Engineering Services provides a wide and deep scope of capabilities that address providers’ needs in the area of Network Planning Optimization. Utilizing our distinctive combination of capabilities and assets, Accenture can help providers optimize their network investment, reduce the cost of network deployment and decrease time to market.
IP Migration Services offers the industry’s only end-to-end legacy migration solution. It contains a pre-integrated suite of tools that can help establish and manage legacy migration programs from analysis and planning through execution, providing clear benefits in scenario planning, product mapping, workflow execution and program management.
Field Force Services leverages a distinctive variety of services to help improve efficiency, meet service levels and reduce the cost to serve customers. Accenture capabilities include operational diagnostics, organization and process design, systems deployment and integration, and outsourcing of scheduling, dispatch, and technology enablement for the network service provider field force.
Network Services Research, Opinions and Insights:
Mobile Web Watch 2013: The New Persuaders
Network Analytics for Communications Service Providers: A Growing Need in a Converging Marketplace
Delivering a New Approach to Network Managed Services
The Future Communications Service Provider: A Blueprint for Relevance in the Converged Digital World
New Generation of Network Analytics: Network Optimization for Communications Service Providers
Evolutionary Trends in the Operations of Communication Service Provider Networks: Migration to Broadband Data Services
Legacy Network Decommissioning: Challenges and Opportunities - Migrating from Legacy to IP
Wi-fi and small Cell Challenges and Opportunities: Understanding a key strategy for avoiding spectrum congestion
Telecommunications: An Industry in Transition
Fixing the Network Traffic Jam: Four imperatives for Network Operators
Network Equipment Providers: Restoring Investor Trust
Do You Need to Manage Your Own Network Anymore?
Better, faster, cheaper: Tapping external providers to manage your network
Network and Operations Planning for Telecommunications: Getting the Edge in the Network-Expansion Boom
Accenture Technology Vision 2012: What It Means for Communications
Network Services Client Successes:
Learn more about Accenture Business Services for Communications, Media and Technology companies: Driving Innovation and Growth in Communications, Media and Technology
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