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Property and casualty (P&C) insurers are investing heavily in digital transformation strategies, not only to help them streamline their current business processes, but to enable totally new business and operating models.
The connected insurer, data-driven insurance and the advance of ecosystems are just a few of the digitally-driven innovations that are disrupting the industry. To counter these threats—and in fact to take advantage of these innovations to become disruptors in their own right—many are turning to Accenture. We can help you respond swiftly to market shifts without taking on extra cost or complexity by utilizing our P&C insurance services:
Register to download the Accenture 2013 Consumer-Driven Innovation Survey: Playing to Win.
Accenture’s property and casualty services include:
Claims Services. We use a comprehensive suite of claims diagnostic tools, operating and business process models, benchmarks, and business case templates to help you optimize your claims function. These are supported by our acclaimed software – Accenture Duck Creek Claims and the Accenture Insurance Data Migration Factory – as well as sourcing solutions for claims business process outsourcing and claims workforce learning services.
Policy Services. We help you improve your operational metrics by means of our proven diagnostic and process excellence tools and models, as well as a set of logical operating models that define as many as 1,500 key capabilities to support the benchmarking and improvement of your operations. When used in conjunction with our sourcing solutions, the result is not only greater efficiency and operational excellence but also enhanced agility.
P&C Marketing and Distribution Services. We use a wide array of consulting skills, tools and software assets to help insurers optimize their marketing, develop an integrated cross-channel capability, deliver personalized, customer-centric services, and improve the effectiveness of their salesforces.
Software: Policy, Rating, Billing and Claims. The Accenture Duck Creek insurance software suite is a modern insurance system that enables seamless segmentation, rapid new-product development and pricing, multi-channel distribution, policy administration, and advanced claims processing abilities. While lowering your costs and improving your quality, it allows you to take advantage of the emerging technologies that are defining the digital insurer.
For more than 30 years, Accenture has worked closely with many of the world's leading property and casualty insurers. We collaborate with our clients to help them plan and implement the complex business and operational changes needed to achieve high performance in a volatile market.
Experience. We have worked with industry leaders for more than 30 years. We work with 9 of the top 10 and 38 of the top 50 P&C Insurers.
Top insurance and digital talent. We have 13,000 insurance resources who specialize in customer strategy, marketing and digital processes, marketing operations and customer data management. We also have 25,000 resources who help our clients design and deliver the best in customer relationship management, analytics, digital and mobile services.
Global network of centers of excellence. Accenture has a global network of 40+ industry and technology specific innovation centers.
Growing ecosystem. Accenture has alliances with the leading software providers and continues to make strategic acquisitions to boost its own capabilities. Recent acquisitions include Avventa, Acquity and Fjord.
Full-service offering. Accenture offers a complete range of services, from pure consulting to implementation and ongoing managed services. This allows you to access new capabilities at scale and at speed “as a service.” The Accenture Duck Creek P&C insurance software suite offers rich functionality for policy administration, rating, billing and claims.
Innovative commercial arrangements. Accenture focuses on outcomes, and will structure a deal to suit your needs, from a traditional fee for service to a gain-share arrangement that is linked to performance improvement. Our managed services can also be structured around a fee for each transaction.
Extensive and growing intellectual capital. We undertake research and benchmarking exercises to identify trends and give our clients practical road maps for turning opportunities into profitable growth. We understand the stages in the journey toward digital maturity, and have begun to quantify each value lever.
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