Life insurance consumers are demanding more from their carriers than ever before, comparing them to other companies, such as Apple, Amazon or many banks, that offer rich and rewarding customer experiences. Life insurers understand these rising expectations, but are hobbled by archaic technology platforms that limit their ability to deliver customer-centric products and services.
Accenture offers life insurers a clear road to client-centricity, helping them modernize their technology platforms without the danger of escalating budgets and timelines, reductions in service levels and the very real possibility of failure that has prevented many insurers from moving to a new platform.
Using our industry-leading Accenture Life Insurance Platform (ALIP), we have helped leading life insurers accelerate their product development cycle by 35 percent; lower their business operations costs by up to 19 percent; and reduce their IT and operational costs by up to 26 percent.
ALIP combines decades of Accenture life insurance experience in a feature-rich, flexible system that is easily customized to your business needs. The affordable platform includes illustrations, eApps, powerful underwriting and rating engines and a complete policy administration system. All products are housed on the single platform, providing a customer-centric view of your business.
When coupled with Accenture’s Insurance Distribution Services, our clients are able to seize the opportunities that true multichannel customer interactions provide. ALIP can be easily configured to support advanced analytics that help identify leads and direct them to the most appropriate channel—agent, call center, online or mobile—to improve sales outcomes.
Insurers can outsource some or all of the new platform development to Accenture, ensuring your service and new business goals remain untouched throughout the development process. When it's time to migrate to the fully configured and tested ALIP platform, the Accenture Insurance Data Migration Factory can populate the new system without undue burden on your workforce or any drop in service levels.
To find out more about these services, download the Accenture Life Insurance Consolidation Services brochure.