Claims at a Crossroads - High performance in claims can create a competitive advantage through increased loyalty and superior financial performance. Conversely, a failure to execute can have disastrous consequences.
Predictive Analytics in Claims: A Critical Step Toward High Performance - Predictive analytics can help insurers improve claims performance—a vital lever of high performance in the insurance industry.
Software: Policy and Claims - Accenture's broad range of insurance software offers modern, functionally rich applications to help P&C insurers of all sizes achieve high performance.
Building a Global Claims Management System Podcast - Paul Tuhy, EVP and Global Head of Claims for XL Insurance speaks about the challenges of creating their Global Claim System and how Accenture helped do just that.
Accenture Completes Implementation of Claims Solution at Affirmative Insurance - Accenture has completed the implementation of Accenture Claim Components Solution at Affirmative Insurance Services, a distributor and producer of personal non-standard automobile insurance and a subsidiary of Affirmative Insurance Holdings, Inc.
Tackling Claims Fraud with Customer Service and Advanced Analytics Podcasts - In the US, an estimated 10 percent of all P&C claims are fraudulent and only 20 percent of these are detected. How do consumer attitudes affect claims fraud and how should insurers respond?
RSA: Operational Transformation - Read how Accenture transformed claims performance of RSA insurance group by implementing a new operating model to drive reductions in claims indemnity costs & claims expenses.
Claims Masters - IT Transforming the Claims Business - Achieving top-flight claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service in the customer’s hour of need.
Making the Grade: Claims Information Management - Build more customer-centric and competitive claims processing.
XL Insurance's Global Claims System - Accenture helped XL Insurance transform its claims function from the very first stage, and continues to assist with the world-wide roll-out of its new Global Claim System
RSA: Claims Transformation Podcast - In this video podcast, RSA’s UK CIO James de Watteville tells how a comprehensive technology transformation improved the effectiveness of his company’s sales, service, underwriting, claims and IT.