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Helping ocean transportation organizations achieve high performance
Large enough to carry several warehouses of goods in one journey, container ships are figuratively—and literally— keeping our economy moving. But as demand for goods and services has weakened, so traditional ocean transportation operational practices are being called into question. How can ocean carriers stay afloat in turbulent times while remaining poised for a rebound?
Accenture research shows that high-performance businesses in the freight and logistics industry excel at two key capabilities: the mastery of standardized processes and integrated IT. Companies that possess these abilities deliver returns to shareholders 50 percent higher than those of their peers. For ocean transportation organizations, revitalizing quote-to-cash processes and their supporting systems are critical components to increasing visibility and enabling better decision-making; essential ingredients to driving high performance.
For many of today’s container shipping organizations, riding the high seas of a stormy economy and their own often outmoded systems is putting an immense strain on operations. Yet by automating their sales and customer service functions, addressing capacity planning and execution and seeking out revenue optimization, ocean carriers can improve not only the service offered but also introduce a greater level of visibility that enables better decision making, higher margins and increased profitability.
With more than 4,600 container ships afloat around the world, container shipping organizations face a number of challenges to remain competitive and profitable, including:
Greater need for inbound and outbound freight visibility and control on a global basis
Ongoing revenue leakage resulting from limited accuracy on pricing and capacity
Managing the continuous demand for IT requirements on aging legacy systems
Manual processes and outdated/legacy systems that lead to weak customer response times/customer service
Hardcoded rules and work flows in disparate systems make it time-consuming and expensive to react to changes in the business environment
Go to Software for Freight and Logistics home page to get further information.
Accenture is the right choice for ocean transportation organizations looking to reduce cost and increase profitability. Accenture combines the industry experience and know-how with practical product solutions to integrate ocean operations seamlessly. Customer driven software Built on a modern technology base, Accenture Freight and Logistics Software is engineered with high performance business processes in mind, capturing the business requirements unique to the freight and logistics industry. Our development methodology leverages decades of Accenture industry and technology experience which helps organizations lower implementation risk, scale fast and drive measurable business improvements.
Flexible deployment modelsOrganizations’ needs vary. Our solutions are modular and can be deployed as standalone components or multiple components introduced in phases. All modules integrate easily with existing business platforms and can scale according to your needs, including integration to external services. Hosted services are also available for those organizations wishing to outsource these functions.
Superior supportOur solution is enhanced by robust support and maintenance services including our 24x7 help desk manned by helpful professionals ready to resolve any application-related issues. In addition, you can count on assistance for logging, verifying and resolving data errors as well as periodic upgrades and updated documentation.
End-to-end servicesWith more than 1,600 experienced Transportation & Travel Services professionals worldwide, Accenture delivers value-driven solutions based on our deep industry experience and market-leading consulting, technology and outsourcing capabilities. Whatever your needs, Accenture is ready to help you adapt to changing market conditions at speed, increasing customer satisfaction while mitigating financial and change management risks.
Accenture brings together a powerful combination of proprietary freight and logistics software and end-to-end services that help ocean transportation organizations achieve high performance.
Our solutions address three key areas of need:
Sales and customer serviceAccenture helps sales and customer service professionals with automated and self-service tools that support pricing, booking, routing and documentation processes.
Our solutions help companies to:
Operations planning & executionAccenture helps planning and execution by aligning the processes around routes, capacity, costs, rates and pricing and providing integrated systems that enable optimal capacity utilization and higher profitability.
FinanceAccenture helps financial teams seeking greater control and profitability. Our solutions help companies to:
Accenture Freight and Logistics SoftwareAccenture Freight and Logistics Software is a fully integrated and industrialized suite of software modules based on a common platform. Our software helps organizations lower costs, increase revenue and optimize capacity by combining Accenture’s deep knowledge of freight and logistics with advanced business analytics and process management tools. Built on a modern technology base (Service-oriented Architecture, J2EE, Oracle database) with a solid development methodology, Accenture Freight and Logistics Software provides ocean carriers:
Visibility to information at every point of shipment life cycle from order taking to post delivery—revenue, costs and contribution leading to better decisions
Business process automation, real-time collaboration and rule enforcements to prevent revenue leakages, reduce costs/claims and enhance contribution
Analytics employing tools that help maximize asset utilization through forecasting and systematic planning tied to real-time execution
Our modular design easily integrates to your existing business platform. So whether you prefer a standalone capability or a phased end-to-end deployment, our solution provides you the flexibility to meet your specific needs in a cost effective manner.
Our software modules include:
Freight rates managementProvides centralized accountability, traceability and consistent rate offer for quotation/bid requests and application of rates throughout the shipment life cycle, yielding greater control over decentralized and centralized pricing decisions.
Increased profitability with realtime collaboration and control over pricing decisions
Reduced revenue leakage
Increased flexibility and adaptability to changing market conditions
Booking and cargo executionOffers sophisticated booking and inventory management capabilities across organizations allowing transparency to cost and contribution of all the services offered at the point of quotation and booking.
Dynamic route generationProvides real-time, dynamic cargo routing optimization while simultaneously accounting for complex constraints imposed by carrier business rules and government regulations.
Freight documentation and executionCreates real-time control of freight acceptance and proactive alerts throughout the shipment life cycle and equips shippers and custom brokers to file shipment instructions online, issuing an appropriate Bill of Lading based on the business requirement.
Revenue management and optimizationOptimizes cargo revenue based on dynamic economic evaluation of shipments at the time of booking across an entire network. Enables short-term pricing and medium-term capacity allocation and maximizes value of scarce capacity with optimal allotment planning.
Increased profitability through focus on contribution and use of system-calculated hurdle rates in quotation, pricing and booking processes.
Improved asset management via scientific demand forecasts
Ability to evaluate revenues and costs of strategic options such as changing ports, schedules or rates
Analytics and reportingProvides sophisticated and powerful analytics and reporting capabilities that enable users from different locations to manage as a seamless team. The system supports the identification and tracking of shipments at multiple locations providing routing, documentation, inventory storage, fees and charges, third-party responsibilities, and security. It is an essential tool for high-level analysis, planning, and information management.
Improved visibility to key performance indicators
Enhanced analytics enable better profiling of customer behavior and market trends
Greater efficiency through better and faster information management
Learn more about Accenture Software.
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