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Transforming the business of human services to transform lives
Across the human services industry—from eligibility and pension organizations to social security and nonprofit agencies—the imperative is to reinvent service delivery through integration, innovation and outcomes. The result is more cost-effective and efficient benefits delivery that is empowering services and improving lives.
Integrated Service Delivery
Human services organizations recognize the importance of integrated eligibility. It is about simplifying and realigning eligibility determination so that it is cross-program, anticipates beneficiary and family needs and empowers independence faster. Success requires technology, process and organizational transformation.
Pension organizations share a common thread, which is the need to respond to the global pension crisis. Reform is a front-and-center issue for pension organizations. Transformation requires new strategies and new ways of working—modernizing existing systems and improving efficiencies, flexibility and service delivery.
Empowering Services, Improving Lives
Accenture’s commitment to the human services industry is clear. As thought leaders and industry experts, our experienced teams ground our work in a deep understanding of top-of-mind issues, always considering the business perspective without losing sight of the human aspect of human services.
Accenture is a trusted guide to human services organizations around the world, helping them to achieve high performance.
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