Delivering Public Service for the Future


Accenture’s Delivering Public Service for the Future program, a series of global reports and perspectives on what public service for the future should mean and what it will take to get there, aims to help public service leaders fulfill their promise to deliver flourishing societies, safe and secure nations and economic vitality to their citizens efficiently and cost-effectively. Now is the time for public service leaders to take bold steps toward a new vision of public service for the future.

Read Accenture’s full global report Delivering Public Service for the Future: Navigating the Shifts including where governments currently stand with public service delivery, where they need to be—and how they can get there.


Drivers of Change

Drivers of Change

The current political, societal and economic climate is calling for a new approach to delivering public service.

 

Structural Shifts

Structural Shifts

Learn about the structural shifts that will deliver sustainable public service outcomes.

 

US Government Profile

US Government Profile

Read about the current state of US public services and how they can improve public service productivity.



Content Library

A Lower Cost, Higher Quality Path to Better Performance

Read this step-by-step guide which details how to restructure, refocus and redesign public service operations.

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Building Capabilities Without Capital

Gain insights in delivering public service for the future through increased productivity despite budgetary constraints.

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Boosting Revenues and Monetizing Assets

Learn how public service organizations can boost revenues without raising taxes by streamlining billing and collections and optimizing pricing.

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Achieving High Performance in the Postal Industry

Read Accenture’s fifth study of high performance in the postal industry to solve the key dilemma faced by postal organizations today - how to make the right strategic choices to build a sustainable future.

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Accenture Digital Citizen Survey - Future of Government Operations

How does your country compare? 1,400 citizens from around the globe report surprising insights on interactions with their respective governments.

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A Foundation for Sustainable Change: Actionable Strategies for Delivering Integrated Human Services

With current economic circumstances, caseloads on the rise and governments trying to do better with less, now is the time for human services agencies to take steps toward an integrated service delivery model.

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Explore More Delivering Public Service for the Future Content

Visit Australia Site

Visit Australia Site

Visit Canada Site

Visit Canada Site

Visit France Site

Visit France Site

Visit India Site

Visit India Site

Visit Italy Site

Visit Italy Site

Visit Singapore Site

Visit Singapore Site

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Coup D’etat Radically Rethinking Public Services
To square public service demand against supply, governments need to overthrow old ideas and embrace the next generation of tools and ways of working.

US Public Service Expenditure Gap – Graphic

Unlocking Public Service Potential – Graphic
Featured Graphic
View this graphic to learn how structural shifts can lead to positive public service outcomes.

Delivering Public Service for the Future Overview – Video
Delivering Public Service for the Future Overview – Video
Watch an overview video about Accenture's Delivering Public Service for the Future program.

Regional Partnerships
Regional Partnerships
See how Accenture is bringing together policy makers and prominent thought leaders to help reshape public service for the future.

News

10/22 NEWS: Future Demand for Public Services Will Cost the U.S. Government an Additional $940 Billion by 2025. Read more.

Delivering Public Service for the Future - Accenture  
Accenture’s Public Service for the Future program, a series of global reports and perspectives on what it should mean and what it will take to deliver public service productivity and outcomes for its citizens.
public service for the future, public service outcomes
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