Resource Optimization Model

The tool has helped customs and border management agencies plan for a future of sustained high performance by linking traditional strategy and performance management plans with real, fact-based workload data to demonstrate what is required to achieve business outcomes.

The resource optimization model is designed to optimally align resources to address the priority issues affecting trade, including facilitating trade across the border, collecting revenue, enforcing trade law compliance, safeguarding agriculture and protecting a country’s economy from issues that are a danger to safety or economic interest. The model is delivered by an integrated team of Accenture professionals with solid experience in resource modeling; performance management; statistics and mathematical computation; and customs and international trade operations.

Customs agencies are under pressure as a result of both the evolution of new technologies and a shift in the organization toward a more outcome-centric approach. With the backdrop of a fluctuating global economy, the need to adapt and determine the optimal staffing levels required to carry out the commercial trade operations and revenue functions is paramount.

Accenture is working with customs and border management agencies in their search for practical answers that help them make informed decisions on how to invest scarce resources and achieve high performance.

To find out more about the Resource Optimization Model or view a demonstration please contact James Canham.