Integrated Intelligence Environment – Improving Detection Performance and Security Outcomes

The Accenture integrated intelligence environment undertakes analysis relevant to the threat and shortens the intelligence cycle to help agencies improve detection performance and security outcomes.

The integrated intelligence environment includes:

• Electronic forms that provide data capture functions and structure the data in a way that supports downstream analysis.

• Enterprise search that integrates structured indexes with text mining to gather intelligence information from customs records.

• Collaboration that provides an environment for effective working between staff and teams in different domains, incorporating chat, voice and video features.

• Task management that extends collaboration to allocate work to specific officers or teams.

• The solution also integrates into an agency's technical environment supporting Web-services integration and single-sign-on security.

Customs agencies are under pressure as a result of both the evolution of new technologies and a shift in the organization toward a more outcome centric approach. With the backdrop of a fluctuating global economy, the need to adapt and move toward the next level of operational efficiency is paramount.

Accenture is working with customs and border management agencies in their search for practical answers that help them establish a new breed of flexible, collaborative, cross-border applications and, ultimately, achieve high performance.

To find out more about the Integrated Intelligence Environment or view a demonstration, please contact James Canham.