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This interactive, two-day workshop is based on industry innovation, leading practices and Accenture research into the nature of customs agencies on the path to high performance.
The workshop will help develop a better understanding of your agency’s performance—from customer interaction to support functions—and be able to take initiatives forward guided by updated vision.
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We understand that each agency’s needs are unique, and we can work with you to customize a suitable program—whatever the size of your agency. We can customize the workshop to focus on areas including customer services, channel management, supply chain partner engagement, risk management, cargo and passenger control, interagency cooperation, payment and debt management, marketing, knowledge management and intelligence analysis.
This workshop is conducted by Accenture professionals with extensive experience in the design and delivery of major customs reform and modernization projects.
To find out more about the workshop series, please contact James Canham.
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