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The Accenture Customer Innovation Network (ACIN) delivers solutions to help consumer-facing companies connect better with consumers.
Today, as consumer-focused companies evolve faster than ever, just managing to keep up with the latest practices is not enough. It becomes all the more important for them to innovate or there lies a risk of being left out.
The ACIN is aimed at enabling consumer goods and retail businesses discover the most effective, innovative and efficient processes and technologies to help them become leaders in their respective industries. The network is an interconnected, global system of centers, labs and experts.
We help engage client teams through a spectrum of services which include:
Trend watching: The ACIN team researches new trends and connects with various sources, conferences and companies worldwide. It collects global and local market insights and delivers them to clients via multiple formats such as a newsletter or apps.
Streaming live: The network team uses videoconferencing to deliver customized sessions on a wide array of topics and emerging technologies, with on-demand access following each session.
Innovation labs and programs: The ACIN helps clients identify, prioritize and pilot innovative ideas. In addition to providing thought leadership, the team helps put processes in place to facilitate the creation of ideas within client companies.
Events and fairs: The network organizes sessions with speakers from the industry, demos and team-building events where innovative ideas are put into practice for participants.
Innovative workshops: The network team also organizes workshops to help explore trends and best practices that are shaping the future of the industry. Participants can experience the emerging consumer experience in a live, interactive environment and connect with experts around the globe to understand the best ways of operationalizing strategies for the future.
At our centers, customer innovation is more than a great idea—it becomes a live experience. It provides a perfect backdrop for collaboration, offering an opportunity to see some of the latest customer-facing technologies.
The Accenture Customer Innovation Network has three facilities located in Chicago, Milan and São Paulo—bolstered by partner facilities and centers of excellence spanning the globe.
Locations and contacts:
Chicago, Illinois161 North Clark StreetChicago, Illinois 60613United StatesTo schedule a workshop or for additional information, contact Allison Hofferica at firstname.lastname@example.org..
Milan, ItalyStrada 4, Palazzo Q420089 Assago MilanofioriTo schedule a workshop or for additional information, contact Marco Triozzi at email@example.com.
São Paulo, BrazilRua Alexandre Dumas, 2.051 Chácara Santo Antônio CEP 04717 004 São Paulo, BrazilTo schedule a workshop or for additional information, contact Massimiliano Catanzaro at firstname.lastname@example.org.
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