Accenture Innovation and Service Management for Communications, Media and Technology

• Innovation Strategy Solution
  A comprehensive offering that helps companies put in place the vision and strategy necessary to guide new-product development effectively, as well as the management processes that can reduce the costs and risks of multi-party, open innovation.
  
  
• Service Delivery Platform Solution
  An award-winning solution that provides the infrastructure and comprehensive technologies required to create, deliver and manage a wide range of products and services for consumers and enterprises more quickly, and at less cost and risk. Based on an open infrastructure and designed specifically for Web 2.0 innovations, the Accenture SDP takes traditional service delivery platforms to a new level.
  
  
• Converged Customer Management Solution
  This offering helps companies overcome the problem of fragmented customer data, using more effective and timely customer insight to create competitive advantage and improve customer service.
  
  
• Unified Communications and Collaboration Solution
  An advanced offering that helps accelerate collaboration-intensive business processes for today's communications, media and technology companies, and enable more cost-effective work among team members, partners and suppliers.
  
  
• 4G Accelerator Solution
  Tools and features that can help carriers generate greater business value and save development time and costs. This offering includes comprehensive, integrated modeling tools to help companies plot their course to high performance through 4G and, more generally, through their wireless broadband strategies.
  
  
• IP Services Accelerator Solution
  Creates a standardized environment for rapid and more effective service innovation, development and operations for the IP era across multiple devices and platforms including mobile operating systems, TVs, set-top boxes, PCs and connected devices.
  
  
• MVNO Accelerator Solution
  Consulting, IT services and outsourcing capabilities that can help mobile virtual network operators reduce the risk and cost of launching operations.
  
  
• Customer Portal Solution
  A rich and robust set of assets, software and methods—including planning charts, task packages, sample deliverables, job aids, estimating tools and reference materials—for developing, managing and delivering customer portals based on both in-portal and off-portal propositions.
  
  
• Network Testing Services
  A testing capability with an integrated end-to-end device and service testing process that can lower a company's operational costs of serving subscribers.
  
  
• Solutions for Serving the Small- and Medium-Business Market
  Proven assets and methods, and deeply experienced resources and a Global Delivery Network, to help companies improve their ability to offer compelling and innovative services not only to enterprise customers, but to small and medium businesses as well.

Return to overview of key offerings for new product development and innovation.