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Clinical Transformation: Dramatic Changes as Physician Employment Grows [PDF, 673KB]
What does today's physician employment trend look like—and what does it mean for the healthcare industry? As the fragmented provider landscape gives way to one of tighter physician-hospital integration, industry stakeholders face new challenges.
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Make the Most of Your EMR Investment: A New Approach for Measuring and Improving Patient Care Through Health Analytics [PDF, 710KB]
Learn about a pioneering approach to help hospital CMOs improve quality scores and compensation and deliver more value from their systems either by enhancing the EMR investment or focusing on improved quality standards across a system.
From Patient to Satisfied Customer: Three Fundamentals to Improving the Patient Experience [PDF, 254KB]
How does your hospital's customer service compare to overnight delivery services, online retailers or luxury auto dealerships? Cross-sector comparisons are now the norm, and hospitals will have to chart new approaches to meet patient expectations.
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