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An agile network. It’s no small feat and it requires building a cost-saving, superior network that increases capacity and supports new technologies.
We help businesses in all industries establish networks that support future growth, run at a lower cost and enable high performance.
Why we formed the Accenture & Cisco Business Group
Since 2004, Accenture and Cisco have been close collaborators. Our initial teaming relationship evolved into a significant strategic alliance in 2009 that spawned the Accenture & Cisco Business Group.
The technology landscape faced, and is facing, unprecedented changes, offering huge advantages for organizations to transform their businesses if IT is used as a strategic asset, and if technologies are effectively integrated into core business processes.
Together, Accenture and Cisco set out to help clients make innovative technologies thrive. “We both realized, early on, that fixed price outsourcing and managed services just couldn’t deliver real innovation,” said Rob Lloyd, president of development and sales at Cisco.
The teams developed collaborative solutions to help clients simplify, optimize and manage their video, data, voice and collaboration infrastructures. And it’s working. The Accenture & Cisco Business Group has helped clients across numerous industries achieve significant cost savings.
John Chambers, CEO of Cisco Systems, said: “Accenture’s customer-centric focus and approach to business transformation is a perfect complement to Cisco’s industry-leading technology solutions. Working together, this important strategic alliance provides intelligent network solutions that enable clients to solve their most important business challenges and achieve sustainable business agility.”
Our solutions include:
Network OptimizationRapidly deploy an upgraded network. We’ll deliver a prioritized road map of network investments, aligned with technology and business strategies.
Telecom Expense ManagementStreamline communications to improve efficiency, optimize costs and improve service levels. Our solution delivers both short- and long-term savings.
Unified Communications and Collaboration (UCC)Ramp up workforce productivity. With rapid design and deployment, we’ll bring process-driven collaboration, plus UCC-as-a-service that’s cloud-based, cost-effective and scalable.
Wireless InfrastructureTransform and manage your wireless connectivity, leveraging public mobile and Wi-Fi to improve business results.
Contact Center TransformationEnhance customer experience, improve agent performance, increase productivity and reduce cost to serve. Our “as-a-service” approach delivers cost-effective, scalable operations.
Service Management OperationsImprove service levels, improve security and compliance and increase end-to-end availability, We use ITIL-based processes, governance and tools to provision and manage complex network infrastructures.
Infrastructure OutsourcingMove from fixed to variable costs while broadening skills. We can provide ongoing management of your IT infrastructure capabilities and/or functions, from offering discrete skills to help managing everything.
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