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Record-breaking delinquency rates, foreclosures and bankruptcies are placing unprecedented pressures on servicers. Now, in addition to keeping operating costs under control and delivering top customer service, these organizations must find ways to improve default servicing and comply with a growing number of government and investor requirements.
Accenture’s combination of processing capabilities, consulting services and technology solutions can help servicers survive and thrive in today’s complex real estate environment.
Meet CFPB Mortgage Servicing Standards with an Eye on High Performance [PDF, 375KB]
Complying with new CFPB servicing rules is expected to increase mortgagers’ operating costs by up to 25 percent. Servicers that want to stay in the game must make the right resource and infrastructure investments to achieve regulatory compliance.
Watch this video and learn how the residential mortgage industry can benefit from using third-party specialists in training, compliance and licensing. Download the Accenture Credit Services Residential Mortgage Servicing and Default Management brochure [PDF, 538KB]
Processing CapabilitiesThe acquisition of Zenta enables Accenture to help residential mortgage servicers plow through their ongoing backlog of delinquent mortgages, and efficiently comply with an increasing number of government requirements and investor mandates. Our services cover:
Accenture’s processing capabilities can also help control costs, reduce risk and improve operational effectiveness in areas outside of credit. Learn about our Business Process Outsourcing services.
ConsultingAccenture has been working with the top servicers to overhaul their processes and systems in light of recent regulatory mandates (e.g., single-point-of-contact requirements). Our services cover:
TechnologyAccenture‘s technology solutions are helping top servicers refresh their legacy systems, infuse new analytical tools and transform their overall operations. Our services cover:
Accenture’s technology capabilities can also help control costs, reduce risk and improve operational effectiveness in areas outside of credit. Learn about our technology services.
Read the three-part white paper series: Implications of Increased Regulatory Oversight on BPO in the Residential Mortgage Industry
Read Accenture Credit Services Research and Insights
Contact us for more information on Accenture Credit Services.
Return to: Accenture Credit Services Overview
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