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Accenture Credit Services is a full-service provider of residential mortgage transformation services. We team with clients to deliver high performance operating environments that bring improvements in quality, cost, service and delivery.
By leveraging our deep domain expertise, systems integration and management, software and large-scale process outsourcing flexibility, Accenture helps lenders and servicers industrialize their operations to meet current and anticipated challenges.
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Watch the Accenture Credit Services: Residential Mortgage VideoGhazale Johnston, Managing Director, Accenture Credit Services discusses how Accenture Credit Services is helping to transform the mortgage industry.
Read Accenture Credit Services Press Releases
Read about how Accenture has acquired Mortgage Cadence, a provider of loan origination software and electronic document management services in the United States.
Read this American Banker article to find out how Accenture is expanding its mortgage technology business with the acquisition of Mortgage Cadence. [PDF, 395KB]
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Learn more about Accenture Credit Services
Accenture provides solutions that increase quality, lower costs, raise service levels and decrease delivery cycle times, while answering residential mortgage industry challenges, including:
Lowering the internal cost of service operations by 25 percent.
Improving customer service, building brand loyalty and increasing customer retention.
“Manufacturing” defect-free loans and reducing repurchase risk.
Reducing cycle times to less than 30 days to ensure a stress-free borrower experience, and improving secondary marketing execution.
Watch this video as Henry Santos, Managing Director, Accenture Residential Services explains how the residential mortgage industry can benefit from using third-party specialists in training, compliance and licensing
Residential Mortgage Origination/Fulfillment. Accenture can, in many cases, deliver greater than 25 percent optimization in performance results by applying progressive manufacturing discipline and quality rigor to the operations we design, build and run on our clients’ behalf.
Servicing/Loan Administration. Loan servicers are utilizing Accenture to streamline their back-office operations and provide intelligent scale to meet the emerging demands of customers and regulators.
Default Servicing. Our Default and Loss Mitigation services are effective solutions for creating the scale and capacity required to meet demands.
Investor Services. Accenture works closely with our investor clients to develop and deliver the most applicable and efficient standards and procedures for their business.
Zenta is a wholly owned subsidiary of Accenture.
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