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A breakthrough for inventory transparency, freight cost reduction and improved inventory planning, Accenture's proprietary Parts Enterprise Architecture drives high performance throughout aftersales and service.
The Accenture Parts Enterprise Architecture (PEA) solution helps automotive companies develop and enhance their service parts capabilities—recognizing the critical role these play in driving profits and creating enduring customer relationships.
Drawing on more than a decade of experience in optimizing aftersales functions for leading OEMs (original equipment manufacturers), Accenture’s robust end-to-end aftersales approach is designed to position OEMs for high performance by optimizing the aftersales value chain with a holistic approach supported by processes, technology and organization. The approach also extends key aftersales processes to the dealer network, suppliers and customers largely through the application of new technologies.
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