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The public sector push to cut costs, capture owed revenue and boost performance is stronger than ever and organizations need to dig deep to discover the hidden value of data.
Robust analytics capabilities give government organizations powerful tools to achieve mission goals, make informed decisions and deliver effective services that improve outcomes for citizens.
Accenture offers organizations a blend of experience, innovation and alliances for analytics solutions that power high performance in the public sector.
Hear the Dialogue Turning Insights into Action: How Agencies Are Using Analytics to Improve ServiceListen to our podcast series and hear panelists discuss how government agencies are using analytics to improve service.
Accenture helps government clients worldwide harness the power of analytics to improve processes and achieve better outcomes for citizens. Examples of analytics at work include:
Border Management and Public Safety—Accenture helps border management and public safety agencies use analytics to frame risks and identify threats to our critical infrastructure. By having a clearer understanding of risks and identifying threats early, agencies can maintain our safety and make wiser decisions regarding where to invest in public safety improvements.
Health—With Accenture’s help, federal health agencies use predictive analytics to focus on quality care, improve patient outcomes and staff according to fluctuating demand for services. Agencies can also capture and analyze data about claims, payments and outcomes to detect fraudulent or abusive activities while focusing funding on programs yielding the most effective outcomes.
Human Resources—Workforce analytics can help government executives improve executive decision making about the workforce and monitor the effectiveness of training and HR programs. Using analytics data, they can also reduce workforce costs, increase employee productivity, effectively manage employee compensation, improve retention and also reduce IT and human resources reporting workloads.
Human Services—Human services agencies use analytics across the enterprise: improving benefit outcomes, payment accuracy and integrity, while reducing fraud and administrative costs. Focusing on the mission of human service agencies, analytics reveals the impact of benefits for families, showing trends in outcomes and measuring the effectiveness of programs and services.
Revenue—Analytics helps revenue agencies enforce compliance among non-filers or non-payers, reduce administrative costs and processing burdens, and build better risk models that identify risks in areas that include registration, licensing, collections and audit. Agencies can also save money by reclaiming funds that have been improperly sent out and better yet, prevent sending improper payments in the first place.
Postal—Through integrated access to real-time data, postal agencies can identify areas for process improvement—enterprise performance improvements that can ultimately cut costs, increase revenue, improve visibility and inventory control and enhance efficiency.
Although Accenture is vendor neutral, we have formed an group of strategic vendors, including core alliances with SAS, the leader in business analytics software and services, Microsoft, MicroStrategy, Informatica, SAP and Oracle.
Accenture offers public sector analytics for border management and public safety, health, human resources, human services, revenue and postal agencies, helping them improve analytical capabilities in the following areas:
Learn more about Accenture’s analytics services.
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