Alliance Organization:
Salesforce.com
On the Web:
www.salesforce.com
Overview:
Accenture and salesforce.com, in partnership since 2004, help organizations develop and execute comprehensive cloud strategies to achieve the full potential of enterprise cloud computing at speed.
Building on the foundation of customer relationship management (CRM), Accenture and salesforce.com make it easier than ever for organizations to harness cloud-computing benefits in traditional areas such as sales force automation, fast-growing areas such as customer service and support, and emerging areas such as asset tracking, contract management, human resources and supply chain. With Force.com, salesforce.com’s cloud platform, our clients can also run complete enterprise resource planning solutions, as well as any number of custom applications. Accenture and saleforce.com provide innovative approaches to customer service via salesforce.com’s Service Cloud 2, a multi-faceted application that helps organizations provide more timely identification and support of service issues, whether customers choose to interact via phone, email, the Web or even via popular social networking platforms such as Twitter and Facebook.
Accenture is regarded as salesforce.com’s most strategic and experienced systems integration partner with a track record of hundreds of Salesforce implementations at more than 100 enterprise organizations. We are an experienced partner bringing certified professionals with business acumen, deep industry expertise, and customer relationship management leadership to clients that have chosen cloud-computing solutions.
With our partnership’s focus on business value and client success, combined with strategic investments in innovative technology and client-centered alliance initiatives, Accenture harnesses proven methodologies and tools to simplify complex, global Salesforce implementations—and to speed project delivery. Salesforce.com, meanwhile, delivers breakthrough innovation for its Force.com cloud platform and its core CRM and collaboration applications, helping to drive customer success and long-term loyalty worldwide.
Find out more:
Creating a Cloud-Enabled Business with Accenture and Salesforce.com
Accenture Expands Its Salesforce.com Global Delivery Capabilities and Skills to Capitalize on Demand for Cloud Solutions
New Accenture Enterprise Social Media Innovation CenterAccenture is designing, building and deploying a cloud-based self-assessment
web portal for The Gender Equality Project, which will run on salesforce.com’s Heroku cloud platform as a service.
Accenture is recognized as a leader in salesforce.com implementations in a new May 2011 Forrester Wave™ industry analyst report,
“The Forrester Wave™: Salesforce.com Implementation”.
Watch Paul Daugherty, Accenture Chief Technology Architect, present on the main stage at Dreamforce 2010
Accenture and Salesforce.com Solutions: Delivering enterprise-scale, cloud-based computing for increased productivity, revenues and ROI, and greater customer satisfaction.
Learn about our Accenture Cloud Application Factory for Force.com and watch our Flash Video
Clear Skies in Service: Accenture and salesforce.com help organizations drive customer service excellence.
Accenture and salesforce.com Help Ashoka Achieve High Performance with a Software as a Service Sales Solution