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Accelerating cost reduction, quality and improved patient outcomes in healthcare.
Accenture’s Health Management Services offer solutions to help patients, providers and risk-bearers coordinate and manage population health and wellness across care settings in a way that ensures optimal health outcomes, efficient healthcare spend and drives affordability. Our offerings also enable new care delivery models that increase consumer/patient and provider engagement as well as improve virtual, home and self-care.
Accenture brings clients a combination of deep subject matter knowledge and unique capabilities which it deploys via consulting, technology as well as Business Process Outsourcing (BPO) services. We are currently helping leading organizations address key challenges inherent in today’s healthcare environment:
Our Health Management solutions allow clients to transition to complex population health management in a way that addresses: business model transformation, care delivery transformation, rising cost-to-serve, growing chronic disease prevalence and growing system inefficiencies. All while ensuring that the right care is provided at the right time, in the right setting, targeted at the right medical outcome.
Accenture collaborates with Payers, Providers, Life Sciences and Government clients to improve health outcomes for patients and citizens with industry leading Health Management services. With over 1,000 people, our global Health Management practice provides consulting, analytics, technology and outsourcing services across the care continuum targeted at Consumer and Provider engagement as well as improving health outcomes. Deployment of Accenture Health Management Services can help reduce healthcare spend by 6%-10%, thus reversing previous historical trends.
Our solutions help clients identify populations most likely to become the costliest to care for, enabling them to implement proactive care to not only avoid unnecessary future medical costs but improve the outcomes for chronic-care patients. For example, implementing a patient navigation program for cancer patients ensures that patients are better equipped to overcome the medical and non-medical barriers that may keep them from gaining access to the timely quality care they need. The outcome of this economically self-sustainable program is to move patients from an unmanaged to a managed state to achieve better care and better health, at lower costs.
Accenture designs, builds and runs numerous turn-key client programs that:
Reduce Healthcare Costs: New and refined Health Management programs and capabilities targeted at improving quality, compliance and outcomes can result in up to 10% reduction in medical costs.
For example by increasing “monitored” self-care (i.e. care administered in a home care rather than hospital or clinic setting) can reduce unnecessary hospital admissions, hospital stays or visits to the Emergency Room and, therefore the overall cost to the provider/payer system, while also improving citizen outcomes and compliance.
Reduce Administrative Costs: Integration of new technologies, redesign of business processes and design of new operating models to gain efficiencies in Health Management operations can result up to 25% reduction in administrative costs.
Increase Consumer/Patient and Provider Engagement & Adherence: Implementations of new programs and capabilities that improve access and utilization of Health Management Services can result in enhanced engagement, satisfaction and adherence rates.
Increase Revenue: Builds new Health Management Services and capabilities that can result in new or increased client revenue streams.
Accenture Health Management Service delivers solutions that enable patients, providers and risk-bearers to improve health outcomes, optimize healthcare spend, and drive healthcare affordability. By leveraging management consulting, analytics, technology and outsourcing, Accenture assists clients in designing and implementing strategies to provide differentiated and more efficient health interactions in order to improve overall quality of care, compliance and satisfaction.
Health Management Offerings and Services include:
Population Health Management and Cost Optimization:
Star Rating Improvement and Risk Score Accuracy:
Management Consulting Services:
Technology Consulting Services:
Business Process Outsourcing:
Global Delivery Network of Clinical and Non-clinical, Voice and Non-voice Resources
Perform Care Coordination, Utilization Management, Quality/Compliance Processes
Supporting Technology and Analytics
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