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This game-changing new book from Accenture’s Peter Franz and Mathias Kirchmer offers readers a guide to turning business processes into real assets that provide greater agility and immediate competitive advantage, while charting a path for stronger and more strategic capabilities in the long term.
After defining value-driven business process management (BPM), the authors explore the process of process management. They detail the benefits of this approach, taking a three-pronged approach that covers the top-down and bottom-up views as well as in-depth case studies.
The book concludes with a discussion of the four key success factors for value-driven BPM.
Order your copy of Value-Driven Business Process Management now.
Peter Franz is the managing director for Business Process Management (BPM) at Accenture, responsible for the global team that helps clients translate strategy into execution using process as the critical link. With more than 28 years experience in the areas of technology and the use of process to solve business problems—the two areas where BPM is converging today—he maintains a focus on balancing theory with realistic goals and concerns, and directs high-quality, pragmatic programs that drive real value for a roster of global clients.
Dr. Mathias Kirchmer is executive director for BPM at Accenture. He leads the global BPM-Lifecycle Practice, as well as the program for the development of Accenture’s BPM Reference Models. His special field of interest is establishing BPM capabilities that deliver both immediate benefits as well as sustainable competitive advantages. Dr. Kirchmer is an affiliated faculty member of the Program for Organizational Dynamics of the University of Pennsylvania, a faculty member of the Business School of Widener University, Philadelphia, and a guest professor at the Universidad de Chile, Santiago. He is the author of numerous articles and white papers, as well as six books.
March 26, 2012
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