Peter Franz is the managing director for Business Process Management (BPM) at Accenture, responsible for the global team that helps clients translate strategy into execution using process as the critical link. With more than 28 years experience in the areas of technology and the use of process to solve business problems—the two areas where BPM is converging today—he maintains a focus on balancing theory with realistic goals and concerns, and directs high-quality, pragmatic programs that drive real value for a roster of global clients.
Dr. Mathias Kirchmer is executive director for BPM at Accenture. He leads the global BPM-Lifecycle Practice, as well as the program for the development of Accenture’s BPM Reference Models. His special field of interest is establishing BPM capabilities that deliver both immediate benefits as well as sustainable competitive advantages. Dr. Kirchmer is an affiliated faculty member of the Program for Organizational Dynamics of the University of Pennsylvania, a faculty member of the Business School of Widener University, Philadelphia, and a guest professor at the Universidad de Chile, Santiago. He is the author of numerous articles and white papers, as well as six books.