The 2011 Accenture Global Shared Services Conference was an opportunity for more than 350 shared services executives from industries around the world to exchange views and receive updates on the present and future state of shared services. Here on one page for your convenience, are some key insights from this important gathering.
Trends in shared services: Unlocking the full potential. Paul Boulanger, managing director-Finance & Enterprise Performance at Accenture, presented at the conference. View edited highlights from his presentation.
Download Video TranscriptMedia HelpResults from the conference polls. During the conference, delegates were asked to answer quick multiple-choice questions about shared services in their own organizations, thus providing vivid snapshots of shared services arrangements, attitudes and aspirations among some of the world’s leading practitioners.
Podcast: Unlocking the Full Potential of Shared Services. Listen to Paul Boulanger’s podcast, in which he summarizes the four trends affecting shared services operations.
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