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In this video, listen to senior government officials attending the High-Level Roundtable for Government Executives on Digital Government give their views on using digital initiatives to transform government.
In April 2012, the Government of the Future Centre held a roundtable to discuss the opportunities offered by digital technologies to transform public services. In this video, executives from several European countries discuss the possibilities and the challenges posed by the move towards digital government.
The executives – from France, Italy, the UK, Norway, the Netherlands, Albania and the European Commission – reflect on how digital government has been evolving over the past 10 years, how implementation has been driven in different European countries and what the challenges are for governments in the future. Mike Bracken, Executive Director, Digital Efficiency and Reform, Cabinet Office, UK, argues persuasively that digital government is about changing the relationship between government and citizens, while other executives focus on the importance of earning the trust of citizens and delivering digital government that is secure and interoperable. All agree that, increasingly, digital government is not about technology but about offering a service focused on the needs of citizens.
Recorded at the High-Level Roundtable for Government Executives on Digital Government, April 2012.
Read the roundtable Executive Briefing on Digital Government.
June 20, 2012