Taking Action on the Pursuit of Outcomes

The impact of the “new normal” economic climate on human services means that delivering outcomes that help individuals and families through crisis is more critical, but more difficult, than ever. Reflecting the unprecedented pressures on the human services community, and with a focus on turning challenges into positive change, The 2011 Human Services Summit centered on expert perspectives, strategies and ideas to help agencies move past the theoretical and take real action in their pursuit of outcomes.