As globalization drives rapid change in all aspects of nearly every company’s operations, effective supply chain mastery has become an increasingly critical factor to achieving high performance. And for planning professionals, their role has never been more important—or challenging.
On the supply side, companies have looked to globalization to optimize costs and capability, but in the process have added considerable complexity to the planning process as executives now must manage far more complicated and extended networks of supply sources. Globalization also has forced planners to account for and manage longer and harder-to-predict lead times while balancing shorter and more complex product life cycles as companies attempt to customize their products and services both globally and locally.
On the demand side, planning now must take into account a far wider variety of customer segments and sales channels that require the development of new and customized pricing and marketing strategies to reach them even as companies attempt to develop new products and services to attract them and increase revenue.
Accenture’s High Performance Supply Chain Study investigates the dynamic capabilities needed to achieve high performance within all aspects of supply chain: fulfillment, manufacturing, product development, planning, service management, sourcing and procurement. Each component of this study provides a detailed look at comprehensive research, case studies, tactics and strategies employed by the most successful high performers.
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Fullfillment Mastery [PDF, 365KB]
Accenture’s research into high performance and client work has found that fulfillment masters excel in two key areas: using vital information to identify trigger points and adapt their fulfillment strategies accordingly, and creating a highly flexible supply chain that allows them to react to the volatile environment in which they operate and competitively differentiate themselves to increase market share and shareholder value. In essence, these companies are building the distinctive capabilities that will enable them to achieve high performance. Such capabilities will become even more critical as the steep rise in fuel prices shows no signs of reversing—at least in the forseeable future. |
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Manufacturing Mastery [PDF, 365KB]
These are challenging times for manufacturers. However, the rewards for overcoming these challenges are significant. Accenture’s research into high-performance business confirms that a relationship exists between supply chain mastery and superior financial performance. The research has found that companies with strong supply chain performance were rewarded with a market cap CAGR premium of 7 to 26 percentage points above the industry average. |
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Product Development [PDF, 256KB]
A host of new factors are making it even more difficult for organizations to conceive of and bring to market profitable new products that help them achieve high performance. However, Accenture’s research and client work have identified a number of companies for which product development is a major competitive differentiator and strong growth driver. |
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Service Management Mastery [PDF, 242KB]
While many companies continue to struggle with service management, Accenture’s client work and research has uncovered some companies in which service management is a major competitive differentiator and contributor to high performance in the overall enterprise. |
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Sourcing and Procurement Mastery [PDF, 348KB]
Many companies are struggling to address the multi-polar world’s impact on the procurement function. However, the reward for overcoming this challenge is significant. Accenture’s research to identify the characteristics of a high-performance business confirms that a relationship exists between supply chain mastery and superior financial performance.
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Planning Mastery [PDF, 208KB]
Many companies are struggling to address the multi-polar world’s impact on the procurement function. However, the reward for overcoming this challenge is significant. Accenture’s research to identify the characteristics of a high-performance business confirms that a relationship exists between supply chain mastery and superior financial performance.
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