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Transit agencies are challenged with meeting their customer needs and budget constraints. They need to identify where they can restructure costs without devaluing services.
Using the following strategies Accenture has been able to help agencies around the globe by:
A public transit system plays a pivotal role in the functioning of cities. With this role, the challenge of optimizing this system is a never-ending task. Customers have heightened expectations, for convenient, superior and safe service. Sometimes facing budget constraints valued in the hundreds of millions, transit agencies must do more with less. They must find opportunities to reallocate and optimize funds. Accenture has worked with transit authorities around the globe for more than a decade, helping to develop the solutions to face these challenges to meet the growing demand. As more than half the world’s population lives in cities, maximizing efficiencies for the public transit system is key for the continued growth.
A number of strategies and solutions can help transit agencies realize their goals for maximizing their budgets. Agencies can employ rapid procurement to adjust purchasing strategies through a process that consistently reviews and renegotiates contracts. IT infrastructure can also drive cost reductions through solutions that include cloud computing, as well as IT outsourcing through online help websites, and other virtualization approaches. Other opportunities to reduce costs can be found through streamlining, integrating and automating processes with technology. Also, by optimizing workforce to align with the most valued activities will save time and money. Accenture demonstrates that even during these tough times and deep budget cuts, public transit agencies can still find ways to reduce cost without cutting back services.
September 5, 2011