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Competitors from outside the industry are keeping insurers awake at night.
Banks remain the most likely non-insurance firms that consumers will turn to, but the threat of online giants like Google and Amazon moving into insurance seems even more terrifying. Look at what the data from the 2013 Consumer-Driven Innovation Survey is saying about your line of business or region.
Read the full report and get access to our fully interactive data tool to tailor the results by age group, insurance line of business and country.
Read the Accenture Technology Vision for Insurance (2014) report.
July 18, 2014
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