Protecting Public Safety: Border Management and Law Enforcement

Achieving High Performance Across the Safety Spectrum: Intelligence-Led Border Management and Law Enforcement Solutions

Border management, justice, law enforcement and public safety organizations worldwide face great challenges. Protecting national interests and safeguarding citizens in the face of significant threats—from international terrorism to sophisticated crime—is extremely complex.

Increasingly limited budgets and shortages of expert personnel complicate the pressures on law enforcement agencies. This comes at a time when citizens are demanding visible public safety resources committed to transparency, efficiency and results.

Accenture can help organizations move beyond simply coping with such challenges to mastering them, bringing specialized industry knowledge and assets, world-class alliances and broad global experience from across the public and private sectors. By combining innovative management perspectives with leading technologies, such as the increasingly important identity management field, Accenture can help identify opportunities and develop proven solutions resulting in high performance.

Accenture has more than 1,000 employees around the globe dedicated to border management and public safety. The company works with border management agencies, police, courts and other public safety and justice organizations around the world—in Australia, Canada, Japan, South Africa, the United States and most of Europe, including the European Commission.

Focusing solely on border management, agencies are challenged as never before. Globalization and the threat of terrorism have ushered in a climate that demands high performance at every step. The need for more efficient, rapid and open movement of travelers and goods coincides with heightened demands for more secure traveler and cargo identification prior to reaching and arriving at a country’s borders. How can organizations accomplish these goals quickly, accurately and without compromising basic rights and privacy?

The combination of traditional border management challenges and new adversaries necessitates a change in the way border management agencies do business.

Similarly, policing currently faces some of the greatest issues in history. Police forces must tackle the challenge of protecting national interests and safeguarding citizens from the threat of international terrorism and dealing with increasingly sophisticated criminal networks on a domestic front alongside reducing crime and antisocial behavior.

These issues are complicated by limited budgets and increased pressures on police personnel combined with a growing requirement for reassurance and visible policing.

High performance in public safety starts with intelligence. Smart border management, for example, begins long before any border crossing. It must be intelligence-led, which requires a complete view of risks and opportunities, a knowledge-sharing culture and a strategy built on proactive decision making. To achieve this, agencies are challenged to harness data, convert it to actionable intelligence and share it accordingly. Implementing an integrated solution across the enterprise, enabled by leading-edge technology, creates a border management environment that allows low-risk persons and cargo to move conveniently across borders.

The integrated solution also lets law enforcement agencies jointly and efficiently identify and interdict higher-risk individuals and cargo.

By the same token, intelligence-led law enforcement—a proven model of policing in which intelligence serves as a guide to operations rather than the reverse—arms law enforcement agencies with powerful tools that can help them identify and remove emerging threats quickly and confidently.

Accenture, in collaboration with leading technology vendors, has developed the Accenture Knowledge Discovery Capability to assist with the law enforcement community’s move to intelligence-led policing and high performance. The Accenture Knowledge Discovery Capability is an innovative, commercial off-the-shelf platform for integrated knowledge modeling, link analysis and discovery.

Protecting public safety demands an organization’s full attention. Yet administrative responsibilities can limit the time dedicated to critical public safety issues.

Accenture has helped numerous organizations exceed expectations for high performance. It takes a consistent focus on the core mission by reducing administrative burdens that save time and money along the way. From finance, accounting and human resources to learning services and procurement, Accenture can assess ways to streamline administrative tasks across border management, justice, law enforcement and public safety organizations.

Accenture’s range of options—from outsourcing strategies to shared services models—helps mobilize a rapid, smart approach.

Accenture backs its commitment with broad experience in both the public and private sectors, making the most of its global network of technology alliances for fast, proven solutions. It comes down to aligning the right people, strategic processes and leading-edge technology to help control threats and protect citizens.

The Accenture team understands that each organization’s goals are unique and doesn’t simply apply a generic solution to individual challenges. Accenture professionals can help organizations find the right solutions by identifying emerging opportunities and applying strategic acumen and strong execution capabilities. It is a comprehensive approach that helps organizations move toward high performance and protect public safety by redefining boundaries between information and intelligence.