Skip to Main Content
Access your saved content
In IT’s early years, the term “network” signified technology and infrastructure, with a focus on computing devices, and with performance measured in desktops linked, servers up and gigabytes stored.
In the current age, a powerful new network is growing around people, as colleagues separated in space and time work seamlessly with each other, collaborating across a global enterprise to solve increasingly complex problems, with performance measured in brains engaged and creative connections that generate bright ideas. At its core is a simple belief: the more your people collaborate, the more powerful your performance is bound to be.
Over the past seven years, Accenture has pursued an aggressive collaboration initiative devoted to using technology to connect our people more effectively. After waves centered on unified communications via Office Communicator and now Lync, as well as videoconferencing in many manifestations, the CIO Organization expanded this record of innovation in 2013 with a new focus on social collaboration tools. This year we introduced the Stream to the Accenture workforce as a way to bring together content from different channels into a single feed of information and insight. With an average of 18,000 Stream “events” every day, it appears that Accenture professionals welcome the opportunity to share ideas informally.
Some practitioners have introduced collaboration tools on a “build it and they will come” premise, which we believe to be flawed. Since no one is interested in having yet another channel to check, Accenture’s approach is to move beyond stand-alone tools and embed social-driven collaboration directly into core business processes. Even if measuring the return on investments in social collaboration is still a work in progress -- until we devise more subtle measures of success, usage must serve as a proxy for performance – a growing consensus believes this is one leap of faith worth taking.
View more on Accenture CIO’s IT Report 2013-2014:
View the full IT Report
March 3, 2014
Skip Footer Links