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A successful payment transformation requires banks to have a holistic view of how customers behave, and the vision to consider how customers interact with technology—now and in the future. Given the complexity of payment transformation projects, most banks require a partner with strong execution skills, as there is no room for error when it comes to payments.
Watch this video as Sushil Saluja, global managing director of Accenture Payment Services, surveys the new banking landscape.
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