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For Accenture’s internal IT organization, partnering with the HR function exemplifies IT’s expanding role across Accenture: instead of waiting for a project request, we are consulting from the outset with colleagues across the enterprise on how IT can help achieve greater speed, ability and performance.
Accenture successfully recruits upwards of 60,000 new employees every year, a need that rises as our business expands. Equally important, we want 281,000 current employees to stay with us, by making it easier for them to pursue meaningful careers right here. To manage our talent and fully engage our massive workforce, the CIO Organization is collaborating with our HR colleagues to transform their operations into “Digital HR”… leveraging technology to enable faster change, using analytics to optimize workforce performance, and cultivating greater engagement at every level.
This initiative is proceeding on two major fronts:
Raising engagement while reducing attrition - Using a sophisticated complement of tools from employee engagement survey and sentiment analysis to predictive analytics, Accenture data scientists are enhancing HR’s ability to gauge satisfaction and engagement, and to refine our attrition models. By studying key performance indicators culled from different sources, we gain a clearer perspective on who is performing at optimal levels and who would benefit from additional support.
Promoting performance excellence - With the IT team’s help, the HR team is using SaaS technology to give Accenture professionals at every level the tools to understand their roles and to map out their careers, promoting higher performance by creating new levels of transparency. Instead of forcing people to navigate the complexities of a global organization on their own, Accenture professionals as well as leaders now have websites dedicated to their specific career needs. More than record-keeping systems, these new platforms are easily accessible from mobile devices and infinitely scalable to keep pace with Accenture’s growth.
View more on Accenture CIO’s IT Report 2013-2014:
View the full IT Report
March 3, 2014
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