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For the fourth year running, the International Association of Outsourcing Professionals (IAOP) has ranked Accenture as the top outsourcing service provider globally.
Accenture holds onto its top spot despite increased competition: the industry is experiencing growth as companies look to cut costs and boost performance in the wake of the recent recession.
The IAOP’s Global Outsourcing 100 ranks providers on 18 criteria in a rigorous judging process. The final rankings are based on a weighted average of the judges’ scores on demonstrated competencies, size, growth, management capabilities and customer references.
“Achieving the No. 1 ranking for four consecutive years is certainly an accomplishment by Accenture, considering the high quality of the applicants and increased competition from around the world each year,” said IAOP Chairman Michael Corbett, who led the judging panel. “The leading outsourcing firms make ranking high on the Global Outsourcing 100 a strategic objective and going through the rigorous application process benefits all applicants as well as helps buyers make better purchasing decisions.” Mike Salvino, group chief executive of business process outsourcing at Accenture, said, “For the fourth consecutive year, Accenture is honored to be recognized by the IAOP as the best outsourcing provider in the world. This award demonstrates we have a winning team in outsourcing, which includes thousands of talented and extraordinary Accenture people across the globe and hundreds of clients from a wide range of industries who are using outsourcing deeper in their organizations to gain better business insight, deliver better business outcomes and create greater value.”
For more information, read Accenture’s press release.
Read the IAOP report The Global Outsourcing 100® and The World's Best Outsourcing Advisors.
May 9, 2011
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