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In this video, Daniel Baldor, a member of Accenture’s Shared Services team explains why data reporting and analytics are important to improve their knowledge of customers, reposition their products in the market, drive more profitable sales, better manage their resources and talent pools, and then ultimately deliver better performance for the enterprise. He argues that many companies are not realizing the benefits of their investment in these capabilities because of four issues—and that their shared services organization is uniquely well placed to help overcome them.
Download Video Transcript [PDF, 1.13MB]
May 24, 2012
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